Frequently Asked Questions (FAQs)

Bó is the Irish word for cow!
No-bó is our own way of saying No-Dairy. We only use simple, natural ingredients and we don’t use dairy to make our treats. 

Please place all Christmas orders by midnight on the 19th December for guaranteed delivery in time for Christmas within Ireland & Northern Ireland. 

All orders placed before Midnight 19th December are guaranteed to arrive to their recipients in time for Christmas. For orders placed on the 20th December we will try our very best, but cannot guarantee. Our offices will be closed for Christmas 21st - 27th December. Any online orders placed during this time, will begin shipping 28th December. 

Absolutely! We regularly work with businesses to come up with bespoke solutions and gifting options. We can also participate in events or do pop-up concessions in office workplaces. Check out our 2021 Corporate Christmas gift offering or get in touch with gifting@nobo.ie and we’d be happy to help answer your questions.

Our Chocolate is available to purchase online and we're stocked in hundreds of locations across Ireland. We are also available in Canada and Amsterdam. You can use our Stockist page to find your nearest retailer. However many of the stores who sell our products are small, independent retailers, so we recommend calling ahead to make sure your specific flavour is in stock!

We offer free shipping across Ireland on all orders over 35 euro. For orders below 35 euro we charge a flat rate 5 euro shipping fee across Ireland. You can find more information here.

We endeavour to fulfil orders within 2 days, and estimate shipping will take 2 working days within Ireland,10 working days for Europe and 15 to 20 days for the rest of the world.

The base of our creamy dairy free ice cream is coconut milk and avocado, and it is sweetened with either honey or coconut sugar. All of our products are free from refined sugar, additives and gluten.

There is less fat in our ice cream than typical dairy Ice Creams. Up to 30% less. And the fats are good fats. Avocado is a monounsaturated fat, which is thought to be good for lowering cholesterol, and coconut milk is a medium chain saturated fat, which is much easier digested.

Often it is not due to a number of factors. We don't use any gums and/or stabilisers or additions (like cookie dough!), which can typically contain Gluten.

Yes!

Our products still contain sugars in the form of raw unrefined coconut sugar or honey (ice cream) and so they are not ideal. However, there is less sugar in our chocolate (50% less than traditional milk chocolate) and so might help as part of a better diet in moderation.

No. All of our chocolate contains cashew nut butter.

Our Frozen Goodness has a high percentage of coconut milk so it does have a subtle coconut taste. We use a very high quality single origin coconut milk so the taste isn’t a coconut flavouring and there are no bits. Our Chocolate has a much lower percentage of coconut in it, so the taste of coconut is much less prominent.

Our Frozen Goodness has a shelf life of 10 months from the day it’s made if stored at the correct temperature. Our Chocolate also has a shelf life of 9 months once it’s stored in a cool place away from direct sunlight. Our Nutty Jars have a shelf life of 8 months. 

Our Frozen Goodness should be stored at -18 in your home freezer. It should be treated like ice cream and will need 10 minutes to soften before it’s scoopable. Our Chocolate should be stored in a cool, dry place away from any direct sunlight.